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Frequently asked questions
No. Lucid is a wellbeing and performance‑support programme, not a crisis or emergency service and not a replacement for medical care. If you have significant mental‑health concerns or are in crisis, your GP, NHS 111 or local mental‑health services remain your first point of contact.
Flow is not suitable for everyone. People with a history of seizures/epilepsy, certain neurological conditions, implanted electronic or metal devices in the head, or broken/irritated skin where electrodes would be placed, cannot use tDCS. Flow is also not recommended during pregnancy or for those under 18; suitability is always discussed during your initial consultation.
Most people notice mild tingling, warmth or itching under the electrodes for the first few minutes, which usually settles. You remain fully awake and can sit quietly, read or simply rest during the 30‑minute session.
tDCS is classed as a non‑invasive brain‑stimulation technique and is generally well‑tolerated in clinical studies. Common minor effects include tingling, temporary skin redness or a slight headache; serious side effects are rare, and we monitor comfort and safety throughout.
Counselling conversations are confidential and notes are kept securely in line with professional and GDPR standards. If your employer is funding Lucid, any feedback they receive will be high‑level and anonymous (for example, overall themes or aggregate outcomes), not details about individual sessions.
For best results, Flow is usually used several times per week at the beginning, with counselling sessions woven in regularly over 3–12 weeks. You and Viv agree a realistic plan around your workload and energy.
You can stop the programme at any time. We will review what you have noticed so far and, if needed, signpost or refer you to other forms of support such as your GP or local mental‑health services.
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